Our Booking Policy - DepSkin

Our Booking Policy


Our booking policy is changing!

When you make an appointment here at Depskin, We reserve a Therapist and a treatment room exclusively for you. While we understand that life can throw unexpected events our way sometimes, we do ask for 24hrs notice to cancel or change an appointment.

With the introduction of our online booking option, our new system now requires a 25% deposit to be taken for all bookings made online. 

This deposit is fully refundable in case of appointment changes or cancellations given with appropriate notice. However, Please note that if you do cancel your appointment with LESS than 24 hours notice your deposit will be kept as a cancelation fee.

We understand that some circumstances may prevent you from being able to notify us in time and where possible we will accommodate your request to reschedule.

We may use our discretion and waive terms and conditions where we deem necessary.