Our Booking Policy - DepSkin

Our Booking Policy

When you make an appointment here at Depskin, We reserve a Therapist and a treatment room exclusively for you. While we understand that life can throw unexpected events our way sometimes, we do ask for 48hrs notice to cancel or change an appointment.

With the introduction of our online booking option, our new system now requires a 30% booking deposit to be taken for all appointments made. 

This deposit is fully refundable in case of appointment changes or cancellations given with appropriate notice. However, Please note that if you do cancel or change your appointment with LESS than 48 hours notice or fail to show, your deposit will be kept as a cancellation fee. You will receive an sms reminder 48 hours before your scheduled booking. Please notify us on receiving this message if you need to makes any changes to your appointment.

We understand that some circumstances may prevent you from being able to notify us in time and where possible we will accommodate your request to reschedule.

We may use our discretion and waive terms and conditions where we deem necessary.


Our Electrolysis appointments are in high demand and are regularly booked out 6 weeks in advance. As these appointments rely on regular bookings for effectiveness, we have found the most efficient way to secure your spot is with a 30% deposit into your client account. This remains in your account until your treatments are complete and this amount is then deducted off the cost of your final sessions. Please speak to our wonderful reception staff about this is you have any further questions.